Service terms and payment scope

The terms that apply when you purchase a PatchPHP assessment or remediation job.

What an assessment covers

Assessments cover the stated environment limits and deliver written findings and a proposed scope.

AssessmentEnvironment limitPrice (USD)
PHP response assessmentOne server, up to five sites$499
Agency portfolio assessmentUp to five servers and 25 sites$1,999
Legacy compatibility assessmentOne application$999

What an assessment does not include

Assessments do not include:

  • Production changes
  • Incident containment
  • Application migrations
  • A guarantee that a system is secure

Access, eligibility and delivery dates

Access, eligibility and delivery dates are confirmed in writing.

Refunds and cancellation

If we cannot accept your assessment, we will refund it.

To request cancellation before assessment work starts, send a request through the contact form.

Remediation

Remediation requires a separate written scope and payment. Assessment credit applies once, to that associated job.

Statutory rights

Statutory rights remain applicable.

Questions about these terms can be sent through the contact form. How we handle account and request data is described on security and data handling.